Return Policy
You have accidentally chosen the wrong size or color or you just want to withdraw from the purchase? Just return the product within 30 days of receipt to get a new product or the purchase price refunded. The product must be unused and in original packaging.
Write an email to hallo@williamwalker.de with the appropriate subject "exchange / return" and the indication of your invoice number.
Please note that return shipping costs are covered by the customer. Shipping costs in regards to a product exchange or new product are covered again by William Walker.
You are welcome to use the following template:
- Sample Withdrawal-
To: E-Mail: hallo@williamwalker.de
- I hereby revoke my contract for the purchase of the following goods (product name)
- Ordered on (date) / received on (date)
- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s)
- date
-End of the sample revocation template -
