The outer fabric is very easy to clean, damp sponges with soapy water can be used without hesitation for external cleaning of minor stains.

For size M, the entire dog bed can be washed in the gentle cycle at 40°C. For drying, the Comfy Cloud is spread out or put in the dryer in gentle cycle. The inner cushion is removed.

For sizes L and XL, the cover of the outer frame and the cover of the reclining cushion are removed via a zipper. Covers and inner cushions can be machine washed at up to 40°C. The Comfy can be dried in the dryer. To dry, the Comfy Cloud is spread out or put in the dryer in gentle cycle.

M: 60cm diameter and 20cm high
Optimal for: Bolonka, Cavalier King Charles, Cotton Dachshund, Havanese, Jack Russell Terrier, Pug, Pekinese, West Highland Terrier, Yorkshire Terrier.

L: 80cm diameter and 20cm high
Optimal for: Australian Shepherd, Beagle, Border Collie, Boxer, Cocker Spaniel, Elo, Pinscher, Vizsla, Whippet.

XL: 100 diameter and 25cm high
Optimal for: Airedale Terrier, Dalmatian, Golden Retriever, Labrador, Rhodesian Ridgeback, Giant Schnauzer, German Shepherd, Setter, Weimaraner.

Delivery area

We ship worldwide to all countries.

Shipping costs

The shipping costs depend on the order value and the shipping country. The tables below show the different arrangements.

Germany

Austria & Switzerland

Europe

USA & rest of the world

* Express orders received by 2pm will be shipped the same business day. Please note that express shipments in Germany will not be delivered on Saturdays.

** If the delivery is made to a non-EU country, further duties, taxes or fees may be payable by the customer, but not to the supplier, but to the local customs or tax authorities. The customer is advised to check with the customs or tax authorities for details before placing the order.

Package status

With the shipment notification you will receive The tracking number for your package. Via the Parcels App page you can check the current status of your shipment at any time.

Return & Exchange

The cost of return shipping is the responsibility of the buyer. Shipping costs incurred, by reshipping back to the buyer in case of an exchange, will again be borne by William Walker.

The package may be returned using a shipping carrier of your choice. We recommend shipping as an insured package with tracking number. Please send the package to the following address:

lasting brands GmbH
- Returns William Walker -
Stresemannstraße 375 House 11
22761 Hamburg

In order to ensure a quick processing of your return or exchange, please include the official return form with your order number, your name and an info if you want a refund or exchange.

Additional information for returns from a non-EU country

Please note that returns from a non-EU country must be declared as a return. If, due to incorrect labeling, acceptance of the return is only possible against payment of a fee, we reserve the right to refuse acceptance or to deduct the costs incurred from the refund amount.